Contact Us
We’re here to help — quickly and personally.
Whether you have a question about a product, need support with an order, or want to discuss finance options, trade pricing, or a larger project, our team is here to help.
To start a return or replacement, please contact our team or refer to our Returns & Refunds Policy for full instructions.
Live Chat (recommended)
For immediate assistance, speak with our team via live chat.
Click the chat icon in the bottom right corner to start a conversation.
Phone
Prefer to speak to someone? Call us on 0208 036 9843
Message us on WhatsApp.
Link: Click here to start conversation
Or: 0208 036 9843
Opening Times
Monday – Friday: 9am – 6pm (Live Chat, Phone, WhatsApp & Email)
Saturday: 10am – 2pm (Live Chat, Phone, WhatsApp & Email)
Sunday & Bank Holidays: Closed
Alternatively, please contact us using the form below. We aim to respond to all enquiries within 1–2 business days.