If you’ve seen the same item advertised elsewhere at a lower price, let us know. We’ll aim to match or improve upon the price where possible, subject to the conditions below.

A few things to note

• The Price Promise applies only to identical products sold by authorised UK retailers.
• The item must be in stock and available for immediate delivery.
• We compare the competitor’s total advertised price, including any delivery charges and applicable fees.
• Any price adjustment is assessed on a case-by-case basis, taking into account the product and order details.
• We reserve the right to refuse requests where the competitor’s offer cannot be independently verified.
• We may be unable to proceed where fulfilling the request would not be commercially viable.
• We cannot match or improve upon prices where the competitor’s listing is the result of obvious error or unrealistic pricing.
• Marketplace sellers, auction websites, liquidation sales, clearance stock, and trade-only pricing are excluded from this Price Promise.

To request a price review, simply contact our team with details of the offer and we’ll be happy to assist.